Complimentary shipping30-day returnsFree cap on orders $200+, while supplies last18K gold PVD · 316L steelLaunch pricing

FAQ

Real questions. Real answers.

The product

Is it gold?

It’s 18K gold applied by PVD (physical vapor deposition) over a solid 316L stainless steel core. It isn’t solid gold. PVD is the same industrial process used on premium watch cases: in a vacuum chamber, the metal is vaporized and bonded to the surface of the steel. Gold on the outside, steel strength underneath.

What is the difference between PVD and standard gold plating?

Standard gold plating is electroplated: the piece is dipped in a chemical bath and the gold is deposited from the solution. PVD is dry and happens in a vacuum chamber: the steel is plasma-cleaned, then the gold is deposited onto it atom by atom. It isn’t indestructible; chlorine, sand and polishing compounds wear any finish down.

How thick is the gold?

Our 18K gold layer is 0.1 micron (µm) thick, deposited atom by atom by PVD over solid 316L stainless steel. Like any finish, it wears with friction over time, so follow the care guide: rinse it after the gym and take it off for the pool.

Will it turn my neck green?

Green marks come from copper in brass-core jewelry. Our chains are 316L stainless steel all the way through, with no brass core.

Is it nickel-free?

No. 316L contains nickel, bound into the alloy. If you have a nickel allergy, ask your doctor before wearing any steel jewelry.

What clasp does it use?

Each piece lists its clasp under Details & Specs on its page. Every clasp is finished in the same 18K gold PVD as the chain.

Fit and sizing

What length should I get?

Start with your t-shirt size: S is 18", M is 20", L is 22", XL is 24", XXL is 26". 20" is the everyday length. If you have a thick neck or broad chest, go one size up. The size guide shows where each length sits.

How do I layer two chains?

Keep 4 inches between them and put the heavier chain lower: 18" with 22", or 20" with 24". The chain finder will pick a stack for you in four questions.

How do I size the bracelet?

Measure your wrist just below the bone and add an inch. Wear a watch on the same wrist? Add another half inch so it sits just past the watch.

Wearing it

Can I shower, swim, or sleep in it?

Brief contact with water and everyday sweat is fine; rinse it and dry it after the gym. Take it off for pools, hot tubs, the beach and long showers: chlorine, salt water with sand and soap build-up dull any finish over time. Sleeping in it occasionally is fine; nightly wear adds friction.

How do I clean it?

Warm water, a drop of mild soap and a soft toothbrush. Rinse, pat dry, let it air-dry before it goes back in the box. Never use polishing cloths with compound, metal polish or ultrasonic cleaners.

Orders, shipping and returns

How long does shipping take?

Shipping is complimentary on every US order. Orders ship within 1–2 business days and arrive 3–5 business days after that. You’ll get tracking by email.

What’s your return policy?

30 days from delivery on unworn pieces in their original packaging. Return shipping is on us, and exchanges for a different length are free.

How do I use my welcome code?

Join the list and you get $30 off your first chain. The code is added to your bag automatically and works once on orders of $120 or more that include a chain. It expires 60 days after you sign up and can’t be combined with other codes.

Do you have a free gift?

Spend $200 or more before discounts and a Death Chain cap goes in your box, free, while supplies last. It’s added to your bag automatically.

Still stuck? Contact us — a real person answers.